FAQs

When you have banking questions, we have answers.

What is your routing/ABA number?

Nassau Financial Federal Credit Union’s ABA number is 2214-7668-8.

The ABA number is also called a routing number or routing transit number. You can find it in the lower left-hand corner of your checks:

Financial institutions use routing numbers in order to send and receive money from other banks for credit unions. Routing numbers are essential in a lot of transactions that Nassau Financial Federal Credit Union provides like Direct Deposit.

Need a more convenient way to make payments?

Online Banking lets you pay your bills, securely deposit checks, and transfer money between accounts, all from the comfort of your own home. Sign up today for Online Banking!

What are the current certificate of deposit (CD) rates?

To see our most current CD (Certificate Account) rates, please go to our rates page and click on the "Certificates" tab. You can also access rates for Savings Accounts, Credit Cards, and more from this page.

Ready to open a Certificate Account?

A Certificate Account can be opened as a regular or IRA Certificate and makes it possible for a saver with at least $1,000 to earn high dividends.

Apply Online

Can I deposit a check through Mobile Banking?

Yes! You can deposit checks using our Nassau Financial Mobile Banking App, as long as you are registered for online banking. Sign in to the mobile app and select 'Mobile Deposit' from the menu.

Follow These Steps To Make A Mobile Deposit:

Select The Menu Icon To Your Top Left And Click Mobile Deposit
Select ‘Start A New Deposit’ And Then Enter The Check Amount
Write “For Mobile Deposit Only” And Endorse Your Check
Select The Account To Deposit The Check Into
Click on ‘Take Front Image’ To Capture The Front Of The Check
Click on ‘Take Back Image’ To Capture The Back Of The Check
Select ‘Next’ And Then ‘Next’ Again Once You Verify The Amount You Deposited

Once done, you can make another deposit or click on the Menu icon to your top left and select My Accounts to check your account balance. It will show you the Available Balance in your account with the check hold.

If you have any questions, please call us at 1-516-742-4900 during regular business hours.

Haven't downloaded the mobile app?

Choose an icon below to get started:

Not yet signed up for Online Banking?

Online Banking lets you pay your bills, securely view checks, and transfer money between accounts, all from the comfort of your own home. Sign up today!

Can anyone join the credit union?

Yes, as long as you meet the requirements to become a Member you can join.

Nassau Financial Federal Credit Union serves all those who live, work, worship, attend school or volunteer in Nassau County, New York, as well as Members of their immediate family or household.

Where are the Shared Network Locations and what are their hours?

To find a shared branch or ATM near you, use the convenient CO-OP Shared Banking Locator Site.

We participate in shared branching with CO-OP Shared Banking, a cooperative effort between credit unions nationwide to assist each other’s members. As a result, you can conduct business on your Nassau Financial accounts at other credit unions throughout the country as though you were at your local branch!

Need to access your accounts on the go?

Download the Nassau Financial mobile app in just minutes on the App Store or via Google Play to get started, then follow the prompts to get set up.

What is the fee for a cashier's check?

Teller Checks, also known as Cashier's Checks, do have a fee. Please view our most recent fee schedule. Fees for Teller Checks are located in the "Sevice Center/Branch Outlet Fees" section.

Stop by one of our branches to purchase a Teller Check.

Looking to avoid fees?

Online Banking is the fastest, cheapest, and most secure way to transfer funds to non-Nassau Financial accounts. With Online Banking, you'll never need to worry about conventional checks getting lost in the mail.

How do I sign up for Nassau Financial Online Banking?

To sign up for Online Banking, navigate to our Nassau Financial Online Banking Portal.

Make sure you know your account number and have your current mobile number and email address on file with us.

With Nassau Financial’s online banking you can:

Get account balances
Look at six months of detailed account transaction history, including check images
Sign up for Bill Pay
and more!

Looking to take online banking on the go?

Download the Nassau Financial mobile app in just minutes on the App Store or via Google Play to get started, then follow the prompts to get set up.

What are the current rates and fees?

To see our most current Rates, please go to our Rates page. Here, you can see rates for Loans, Savings Accounts, Credit Cards, and more.

To see our current Fees, please go to our Fee Schedule.

Ready for a loan?

Nassau Financial offers competitive rates for auto loans, mortgages, and more. We'll help you find the right product to meet your needs and empower you to chart your own successful financial future. Start the online application process, or call us at 516-742-4900, or stop by one of our convenient branches today!

My Debit Card transactions declined. What should I do?

In the event a transaction is declined, you may contact our Fraud Prevention Department to verify attempted purchases from your account at 1-800-328-2155.